Send Your Balance Back to Your Wallet
Pulling money back out works the other direction but through the same wallets. Pick the payout method that matches how you deposited — bKash, Nagad or Rocket — since matching the wallet keeps the request moving without extra checks. We ask for the amount and a quick confirmation on your end, then the request sits with our payments team for review. If
your account is already verified, this part of the process moves along without the usual back-and-forth. Keep an eye on your account wallet screen; that's where the payout status shows up first, before anything else.
- Choose your payout wallet — Select bKash, Nagad or Rocket from your withdrawal screen — matching your usual deposit wallet keeps things simple.
- Enter the amount you want out — Type the withdrawal amount you want moved and double-check the wallet number linked to your account.
- Confirm your identity if asked — If your account isn't fully verified yet, we'll ask for a quick confirmation step before releasing the payout.
- Track it from your account wallet — Your withdrawal status updates on the account wallet page so you can see where the request stands.